BOOK VALUE

Business reads to help you keep on top of it all

INFLUENCE WITHOUT AUTHORITY

By Allan R. Cohen & David L. Bradford

John Wiley & Sons, Inc., $42.99

How to lead people who don't report to you and build effective relationships. For a review, go to www.CAmagazine.com/influence.

THE CONFLICT RESOLUTION TOOLBOX

By Gary T. Furlong

John Wiley & Sons Canada Ltd., $49.99

How to analyse, diagnose and cure workplace disputes. For a review, go to www.CAmagazine.com/conflict.